At Fantasydreams, we prioritize maintaining fairness in gameplay above all else. Our commitment to ensuring a level playing field is reflected in several key measures we've implemented to enhance user experience:
Fair Play Standards:
Every user, whether on the Fantasydreams Web Portal or Mobile App, operates under the same conditions. This includes creating fantasy teams or participating in contests with identical budgets, limits, and rules.
Punctual Contests:
Contests on Fantasydreams consistently close at the official start time of the match, regardless of its location. This uniform deadline applies across both our mobile applications and web portals, ensuring fairness and consistency.
Transparent Winner Selection:
We uphold transparency in the selection process by choosing winners based on credible third-party sources for match scores. This practice guarantees fairness and impartiality in determining contest outcomes.
User Identity Verification:
To prevent fraudulent activities, we rigorously verify the age and residency status of all Fantasydreams users. This verification process enhances security and fosters trust among our user community.
RULES AND GUIDELINES
- Prohibition of Multiple Accounts:
Users are unequivocally prohibited from maintaining multiple accounts on Fantasydreams. We strictly enforce this rule to ensure fair competition and prevent unfair advantages.
- Illegal Withdrawals Prevention:
Any attempt at illegal withdrawals is strictly forbidden on Fantasydreams. We have stringent measures in place to detect and prevent such activities, safeguarding the interests of our users and the integrity of our platform.
- Fair Play Policy Violation:
We have zero tolerance for any actions that violate our Fair Play Policy, including the use of fake duplicates or characters. Such practices undermine the principles of fairness and are dealt with swiftly and decisively.
CONSEQUENCES
- Immediate Account Blockage:
Any violation of our Fair Play guidelines will lead to the immediate blockage of the User's account. This decisive action ensures the integrity of our platform and maintains a fair environment for all users.
- Wallet Reduction:
Users who breach Fair Play standards will have the total amount in their Fantasydreams wallet reduced to zero. This serves as a deterrent against unfair practices and underscores our commitment to upholding fairness and transparency in all aspects of our operations.
USER EXPERIENCE
- Clarity and Dependability:
At Fantasydreams, we guarantee clarity and dependability across all aspects, from team selection to withdrawal processes.
- Round-the-Clock Assistance and Support:
Our dedicated Assistance and Support Center operates 24/7 to ensure users have access to the best fantasy sports experience and assistance whenever they need it.
- Limited Availability:
Please note that our services are not accessible in Odisha, Andhra Pradesh, Arunachal Pradesh, Telangana, Assam, Sikkim, and Nagaland due to legal restrictions.
- Transparency Commitment:
Fantasydreams is dedicated to delivering a transparent and trustworthy fantasy sports platform. We prioritize fairness, equality, and swift resolution of any issues that may arise, ensuring a reliable and enjoyable experience for all users.